Privacy Policy
This Website Privacy Policy ("Privacy Policy") and any policies linked below explain how we collect, use, and protect your personal information and data while using our Website (the Website). The Website is operated by Balanced Podiatry, LLC ("Practice" or "we"). This Privacy Policy covers only information and data collected or processed through the Website and not information or data collected or processed by third parties who may provide products and services on the Website, affiliated organizations, third-party web pages, or websites, products, and services to which we link that do not display a direct link to this Privacy Policy. We are not responsible for the content or privacy practices of other websites, or online mobile services. By using our Website, you indicate your consent to the data practices described in this Privacy Policy.
This Privacy Policy does not apply to the following:
Information we maintain in compliance with the Health Insurance Portability and Accountability Act (HIPAA), such as protected health information (PHI) that you submit through our secure registration or appointment scheduling.
Information we collect through methods other than the website (for instance, by telephone or in person);
Information collected by third-party links and websites that are accessible through our Website, which are governed by the third-party's separate privacy policy.
Children
Our Website is not intended for children under 18 years of age. If you are under 18, do not use or provide any information on this Website, including email addresses, names or other Personal Information. If you believe we might have information from or about a child, please contact us at hello@balanced-podiatry.com.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website including:
Personal Information. Information that can be used to identify you, such as your name, date of birth, postal address, telephone number, email address, and IP address. This information is classified as Personal Information, which is covered by our HIPAA Notice of Privacy Policies (NPP). Information submitted through the scheduling and contact form is transmitted directly to our HIPAA-compliant practice management platform. Our website is simply displaying the embedded form on the page.
De-identified Information. De-identified Information is not Personal Information. This is data that does not identify you and cannot reasonably be used to identify you. We use this information solely to understand how our website is performing and how visitors interact with it so we can continue to improve the experience. We do not use this information for advertising or cross-site tracking.
Technical and Usage Data. This is information that we may collect as you interact with our website ─including information about your internet connection, how you access our Website, and how you use it. This is called Technical and Usage Data and consists of information such as your operating system; browser type; domain names; specific areas you visited within our Website; and approximate location data (geolocation).
Information Relating to Our Products or Services. If you obtain or request products or services, or educational materials offered through the Website, we may obtain information about the product or service you have requested and associated communications or transactions. If this information identifies you, we will treat it as Personal Information
How We Collect Information. We collect information from you directly from you; and during your use of the Website, through what are called Automatic Tracking Technologies.
Automatic Tracking Technologies:
As you navigate through and interact with our Website, we may use automatic data collection/automatic tracking technologies to collect Technical and Usage Data. This information is used only for understanding website performance and visitor activity and is not used for advertising or cross-site tracking.
The intent is to help us to improve our Website and to deliver a better and more personalized service, including by enabling us to do things, such as evaluate the:
Device type
Browser type
Operating system
General geographic region
Website pages visited
Referring traffic sources
The technologies we use for automatic data collection may include:
Cookies: Our website uses standard cookies that are necessary to keep the site secure, manage your browsing session, prevent spam, support basic website functionality, and provide built-in analytics that help us understand how the site is being used. We do not use cookies for advertising, retargeting, or behavioral profiling.
Tracking Across Websites
We do not control how third parties may collect personal information about your online activities over time and across third-party websites, such as social media companies. Please see the privacy policies of the social media companies with whom you have accounts.
How We Use Your Information
We may use information that we collect about you or that you provide to us, for the following purposes:
To operate, maintain, and improve the Website and our services;
To provide you with information about our services;
To fulfill the purpose(s) for which you provided your information to us;
To carry out our obligations and enforce our Terms of Service;
To comply with any applicable laws, such as to satisfy reporting obligations;
To notify you about changes to our Website and any services we offer through it;
To protect against and prevent fraudulent activity through the Website;
For any other permissible and lawful purpose;
For any other purpose to which you consent.
How/When We Disclose Your Information
We do not sell your or disclose your personal information for marketing purposes. We may disclose information that we collect, or you provide to the following entities and for the following purposes:
To those whom you authorize to have it;
To our staff and affiliated organizations;
To contractors, service providers, and the other third parties we use to support our Website (for example, IT contractors providing customer service or support);
To achieve the purpose for which you provide it;
To protect ourselves and our users through use of contractors providing fraud protection and malware prevention activities;
At your request and with your authorization.
Links to Portals and Third-Party Websites
Our Website provides you with links and access to patient portals, which offer secure, private access to allow you to complete patient registration, schedule appointments, review your patient records, and make payments (among other functions). These portals contain Protected Health Information (PHI), and may be operated by us or by our service providers. Because they contain PHI, our patient portals are protected under HIPAA. They are therefore governed by our HIPAA Notice of Privacy Practices.
The Website may also include links to third-party websites as a resource. We do not have control over third-party websites, and those third-party websites do not operate under this Privacy Policy. We are not responsible for the content of those websites or the actions of any third parties operating or managing those websites. We encourage you to review the privacy policies of third-party websites you choose to link to from the Website to understand how those third-party websites collect, use, and share your information.
Data Security
Protecting the security of your data is important to Us, and our duty under the law. Accordingly, we have implemented reasonable administrative, technical, and physical measures designed to protect the information we maintain about you.
Unfortunately, the exchange of information via the internet can never be completely secure. Consequently, although we employ our best efforts to protect your information, we cannot guarantee the security of information transmitted to our Website. You understand and acknowledge that your use of the Internet and sharing of your Personal Information through the Website creates the unavoidable risk that data may be accessed by unauthorized parties. We are not responsible for your circumvention of any privacy settings or security measures contained on the Website.
Data Retention
We retain your Personal Information as is reasonably necessary to accomplish the purposes described in this Privacy Policy and in our HIPAA Notice of Privacy Practices; to comply with our legal obligations (such as record retention laws that apply to us); to resolve disputes; for necessary archival purposes; and to enforce our policies and contractual rights.
Using Our Website Outside of the U.S.
Our Website is intended for use by individuals located in the United States only. If you are visiting the Website from outside the United States, your Personal Information will be subject to the data protection and other laws of the United States, which may not be as expansive as those in the country where you are located. By using the Website, you understand and agree that your Personal Information may be transferred to, processed by, and stored in the United States and solely governed by United States law.
Terms of Use
Your use of our Website is also subject to our Terms of Use. Any disputes related to this Privacy Policy will be governed by the applicable provisions of the Terms of Use, which are incorporated into this Privacy Policy by reference, including without limitation provisions regarding limitations of liability and application of the governing law and dispute resolution policies.
Changes to Our Website Privacy Policy
We may change this Privacy Policy at any time and in our sole discretion. All changes shall be effective upon being posted on the Website. We encourage you to review this Page from time to time to stay informed of any changes in how we use and protect your information.